Return, Refund, and Cancellation Policy

Effective Date: March 17, 2025

Last Updated: March 17, 2025

At Konozco Ventures LLC ("Konozco," "we," "our," or "us"), we strive to deliver exceptional consulting and web design services. Please review our return, refund, and cancellation policy below.

1. Consulting Services

  • Consulting services are non-refundable once delivered.
  • If you are unsatisfied with our consulting services, please contact us at admin@konozco.com to discuss potential resolutions.

2. Web Design Services

  • Deposits for web design projects are non-refundable.
  • If you cancel a web design project before work has started, you may be eligible for a partial refund of any additional fees paid beyond the deposit.
  • Refunds are not available once design work has commenced or deliverables have been provided.

3. Cancellation Policy

  • For ongoing services or retainer agreements, clients may cancel with 14 days' written notice.
  • Services performed before the cancellation date will be billed accordingly.

4. Requesting Refunds or Cancellations

To request a refund or cancel services, please contact us at:

Email: admin@konozco.com

Mailing Address: 30903 Pinehurst Drive, Westlake, OH 44145-1771

We are committed to working with you to ensure your satisfaction. If you have concerns, please reach out and we'll do our best to resolve the issue.