Return, Refund, and Cancellation Policy
Effective Date: March 17, 2025
Last Updated: March 17, 2025
At Konozco Ventures LLC ("Konozco," "we," "our," or "us"), we strive to deliver exceptional consulting and web design services. Please review our return, refund, and cancellation policy below.
1. Consulting Services
- Consulting services are non-refundable once delivered.
- If you are unsatisfied with our consulting services, please contact us at admin@konozco.com to discuss potential resolutions.
2. Web Design Services
- Deposits for web design projects are non-refundable.
- If you cancel a web design project before work has started, you may be eligible for a partial refund of any additional fees paid beyond the deposit.
- Refunds are not available once design work has commenced or deliverables have been provided.
3. Cancellation Policy
- For ongoing services or retainer agreements, clients may cancel with 14 days' written notice.
- Services performed before the cancellation date will be billed accordingly.
4. Requesting Refunds or Cancellations
To request a refund or cancel services, please contact us at:
Email: admin@konozco.com
Mailing Address: 30903 Pinehurst Drive, Westlake, OH 44145-1771
We are committed to working with you to ensure your satisfaction. If you have concerns, please reach out and we'll do our best to resolve the issue.